Customer Testimonials
Great team of knowledgeable and friendly people. An absolute five-star buying experience all the way!
Very friendly sales staff. Our new truck buying experience went smoothly and quickly. No sales pressure or hassles. Very knowledged on all of the vehicle features. They went through everything and made sure we were comfortable with how to use them.
Repair asked for was $100 less than expected, super polite, Joel was very welcoming and informative,, no doubt the best service writer i have encountered in my 76 years, and i worked at the dealership level for 15 of them, this man is a great attribute to your your business,, most pleasant dealership experience in last 40 years
Highly recommended, especially to any prospective out of state buyers. I purchased a 2023 Dodge Challenger here in the fall of 2024. My salesman, Shawn Hoefle, was excellent and went above and beyond in his service with me. I was not easy to deal with as I had a lot of questions and changed my mind on some major decisions at inopportune times. Shawn was great during all of it. This was my first purchase completely online and purchasing outside of my home state. Shawn and the rest of the Barkau staff made it easy and sold me a beautiful car at ...
Recently my husband and I purchased a new 2024 RAM 3500 crew cab 4x4 diesel. They have a wide selection of trucks and were able to meet our specific needs at a fair price. So much so that it was worth a 250+ mile trip from out of State. Rhett Barkau was knowledgable and helpful and made the process seamless. If you are in the market for a truck give Rhett a call and you will not be disappointed.
Jose Cuatlatl helped me find my dream vehicle and made the process go very smoothly. He answered every question I had and if he didn’t have the answer he made sure to find out and stayed in constant contact with me. If you’re looking for a car salesmen he’s definitely your guy!!
Been a customer of the Barkau's for 30+ years!!! Just picked up a Durango RT... Special Thanx to Rick, Shawn, and Rhett!!! Painless and Professional all the way!!!
Excellent car buying experience with Jose at Barkau Jeep! I was in and out in record time. This dealership had an expanded selection from me to choose from and everyone was very nice so it was worth the hour and half drive. I would highly recommend Jose and this Jeep location for anyone looking for a vehicle in the Chicagoland area. Do not go to Zilglers or DuPage Jeep, go here.
Excellent care and service.
Great Service!
Shawn Hoefle made my purchase stress free, swift and is a man of his word. I definitely will contact him on my next purchase. ( It'll be soon ) He answered all this veterans questions and was a pleasure to work with in my dream vehicle purchase. I want to thank him and his team for everything.
Purchasing a new car should be a great experience…. And I am here to tell you that Barkau in Freeport won’t let you down!!! Very thankful for the service I have received from Barkau CDJR of Freeport. Major shout out to Jose. He made the car buying experience a great one! His smile and friendly demeanor went a very long way. I left feeling not only that I would have support if needed…. It truly felt as if I were talking with Family. If you are in the Freeport area looking for a vehicle, stop in and ask for ...
Shawn is a great salesman, he listens to what you want and makes it happen!
Took my truck in for engine repair and the service was outstanding! Joe and sraff was friendly and professional willing to help with anything you need.
I’ve been buying trucks from Rick for over 10 years and the service has never changed.. the entire staff always makes the buying experience seamless and easy. Kudos to the family owned and operated business that always hits the mark.
Outstanding customer service on my purchase. Rhett and team made this a convenient and easy transaction for me as an out of state buyer. There selection was amazing and I could not be happier.
⭐️⭐️⭐️⭐️⭐️ from start to finish the best car buying experience I’ve ever had! Rhett, Jose, and Pete. You guys set the bar high for customer service and meeting or exceeding the expectations. I won’t go anywhere else! Thank you‼️‼️‼️‼️ Anyone looking for a new vehicle. Look no further than Barkau cdjr Freeport, or Stockton, or cedarville!
Service department is always polite, answers all your questions, great service.
Great service! Marcy is always so pleasant when I call to make an appointment or have questions.
Stopped to look at the new jeep trucks!
Every time we need anything done with our Chrysler Pacifica, we take it into Barkau CDJR! Typically it's only a quick fix or an oil change, but we have had our larger warranty issues, but thankfully, Marcy, their service writer always tries to keep on top of the game to keep us happy. She either goes out of the way to get us a loaner and at times even brings the loaner out to the house when we don't have time to get it into town!
Barkau CDJR of Freeport always gets my work trucks right in for services and do a great job checking everything over before leaving the ship. Highly recommended if your in need of services for sure!
Great service very friendly staff
I would strongly recommend this dealership. I had a great sales experience and didn’t feel like I was being pressured to buy something, which I think is rare nowadays. We purchased a brand new Jeep Grand Cherokee and it’s been a great vehicle so far. Employees were nice and everything was nice and clean. Highly recommend.
Worked me in, and were able to bring it home after the service!!
Great salesman by the name of Shawn. He did a great job with working with us and for us. I highly recommend buying a car from Barkau.
I could not be happier with our purchase and the service at Barkau CDJR in Freeport. I worked with Shawn and he was great. No pressure to try to get me to buy but worked with me to get the vehicle I wanted at a very competitive price. He answered my questions whether I contacted him by phone, email, text or in person in real time. I never waited more than a few minutes for an answer. He was intent on making sure my experience was first rate. Comfortable, friendly and customer focused. I compared vehicles at many dealerships in ...
Very friendly and knowledgeable staff , always willing to help and go the extra mile . The barkau family does a great job. Rhett is my go to when I buy a car.
Great service
They were very patient and answered my questions. Also the sales people were courteous and nice.
Friendly service. No pressure. Very fair on the deal. Went the extra mile to make it happen, literally !
As always great and fast service
Just purchased my second new vehicle from Barkau. Great dealership in all respects.
Bought a 2500 Ram from Shawn upstanding salesman, professional, easy to work with and pulled no games. Drove the truck home over 600 miles back to NY. And the following day got a call from Shawn to make sure everything went well.. Great people from the GM to Rett who completed the sale and paperwork. Would tell anyone if you want a good dealership to deal with call Shawn "man of his word"
Awesome people and great service!
Always very pleasant, helpful, and accommodating. Service is fantastic, prices are very reasonable, I won't go anywhere else!
The service manager and mechanics are top notch!
Whole experience was great. The team went above and beyond to meet expectations
Service department goes out of their way to help make repairs cost effectively
Rick and Rhett were amazing to work with! Had the car I was looking at ready to go upon arrival. They made the whole process quick and easy. Will definitely be back for future purchases!
Our go to dealership. We use Freeport and Stockton for purchases and service and we will continue to do so- they are very helpful !!!!
Dan @ Barkau CDJR was excellent to work with, as an interested non-local buyer in a used vehicle from them, Dan took a TON of detailed and very transparent pictures all over the vehicle and sent them to me quickly. A+ service, thank you Dan!
This is a great small town dealership! I received great advice from Rhett. I did not purchase a vehicle from anyone due to the market. But appreciate their help.
Excellent service
Professional and smooth transaction!
ABSOLUTELY AMAZING!! Rick and Rhett are the bomb❤️❤️ I put all my faith in Rick knowing he is looking out for my needs and wants in a vehicle. I know he is not going to sell me anything that doesn’t meet my standards and if there is a problem… he’s on it. I can count on him to take care of my family as well. Thank you to All the Barkau’s for carrying on true customer service ❤️
Barkau is great! We have purchased a number of cars from Barkau over the years, mostly used vehicles but now our new Jeep, and have always had great service from them. All their staff are personable, helpful, and pleasant. (Special shout out to Pat Gillespie.) Questions are answered promptly and courteously, and if they don't have an immediate answer, they will find out and let you know the answer. We always feel welcome when we walk through their doors.
Very nice polite service personnel.
Very happy with the staff and service of the dealership.
Great service!!
My husband bought a new Pacifica October 2021. He was impressed with the ease of purchasing the vehicle. I found a used Pacifica this last July (22) and had a great experience in purchasing it. They were friendly and made the purchase go through with such efficiency. They even gave me a great price to trade in my vehicle. I had a hitch put on my van and was very satisfied and impressed with the service department, also. This is the place to go to buy new or purchase a used vehicle. We are two very satisfied customers and will surely recommend ...
I had a flat tire on my Lincoln and did not think anyone would have a tire in stock at 4 o'clock on a Friday. We called the service department and they had one in stock and we were told come in and they would mount it for us. We were greeted with a smile and never felt like we were an inconvenience for coming in so late in the day. The tire got mounted quickly and they installed it back on my car so we would not have to do it ourselves. The best part was my Ford dealer ...
I highly recommend Dan for a sales person. Great communicater, honest, friendly, knowledgeable. Our sales went very smoothly.
Very good experience purchasing a truck.
Thank you to the automotive parts manager for fixing my visor today! I was traveling to Freeport from WI and he simply took care of my issue, was pleasant and made my day!
Great service. Helpful staff
Excellent experience! Quick and easy the numbers were all right the staff was excellent closing was smooth.
The sales person and general manager were the best. Was probably one of the greatest experiences at a car dealership ever. I feel they were fair and honest. Wish I would have found this dealership earlier.
As always…A+ service!
I don’t even know where to start. I found this BMW (my dream spec) on their website and made an inquiry online. Dan and Pete are literally the best people in the world. These guys made this purchase as easy and smooth as possible. This car was in Freeport, Illinois and I’m from NY. I’m 22, and this was the first car I was going to buy by myself. Dan and Pete answered my calls and emails every day with all the questions I asked (I know it doesn’t seem like a lot, but trust me, I ...
First time purchasing a new car, I couldn’t have asked for a better experience. Greeted by the owner the first time I visited. And Sean was wonderful helping me find the perfect car.
Great experience with a great Salesman.
LOVED our experience, Daniel and Christian were given what I wanted and they got it! Spent less than 30 min at the dealership and left a happy satisfied life long customer! Thank you guys!!
Daniel delivered!! I told him what I wanted and he got it! Christian had us in and out in less than 15 min! One happy family and life long customer gained!
We are very happy with our experience at the Jeep dealership. They found us the jeep we were looking for in a day.
I went in here not expecting to even be approved due to being 26 and having absolutely no credit, but Shawn H. found a way to make it happen! He actually got me into my dream car. I will say that Shawn was a bit cold and kind of rude during the process though. I also understand that he's only human and he could have just been having a bad day, so I'm not terribly upset about it, but would advise to try to be a little more kind or personable to your clients. But he did get me ...